Terms and Conditions
Terms and Conditions
Effective Date: April 2024
Welcome to Pizza Vera! These Terms and Conditions govern your use of our website https://pizzavera.it and the purchase of products from our Site. By accessing or using our Site, you agree to be bound by these Terms.
Please read these Terms carefully before using the Site or making any purchases.
1. Introduction
Pizza Vera (“we”, “us”, “our”) provides this Site as a service to our customers. Using our Site, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use the Site.
2. Eligibility
By using this Site, you affirm that you are at least 18 years of age or have legal parental or guardian consent to use the Site. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms and comply with them.
3. Products and Orders
- Product Descriptions: We strive to ensure that all product descriptions, images, and prices are accurate, but errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.
- Pricing: All prices are listed in euros and include applicable taxes unless otherwise noted. Delivery charges, if applicable, will be added to your order total.
- Order Acceptance: Placing an order on the Site constitutes an offer to purchase our products. We reserve the right to refuse any order for any reason, including availability, product information errors, or payment authorisation issues.
- Payment: Payment must be made in full before your order is processed. We accept [list of payment methods]. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method.
4. Shipping and Delivery
- Delivery Areas: We offer delivery to delivery areas that are listed.
- Delivery Times: Delivery times vary based on your location. While we strive to deliver within the estimated timeframe, we are not responsible for delays outside our control.
- Delivery Fees: Any applicable delivery fees will be displayed at checkout.
5. Returns and Refunds
- Returns: Due to the perishable nature of our products, we do not accept returns. However, if you receive a damaged or incorrect item, please contact us within 15 minutes for a replacement or refund.
- Refunds: Refunds will only be issued for orders that are incorrect, damaged, or otherwise defective. Refund requests must be made within 15 minutes of receiving your order.
6. User Accounts
- Account Creation: You may be required to create an account to place an order. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
- Account Termination: We reserve the right to suspend or terminate your account if we suspect any unauthorized use, fraud, or violation of these Terms.
7. Intellectual Property
All content on this Site, including text, images, logos, and other materials, is the property of Pizza Vera or its content providers. You may not reproduce, distribute, or use any content from this Site without our express written permission.
8. Limitation of Liability
We do not guarantee that the Site will be error-free, uninterrupted, or free from viruses or other harmful components. To the fullest extent permitted by law, Pizza Vera will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Site or products, even if we have been advised of the possibility of such damages.
9. Privacy Policy
Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your information.
10. Governing Law
These Terms and any disputes arising from your use of the Site or purchases made through the Site will be governed by and construed in accordance with the laws of italy, without regard to its conflict of law provisions.
11. Changes to the Terms
We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.
12. Contact Us
If you have any questions about these Terms, please contact us.